Trust
How verification works
Every listing carries a status that tells you exactly how much checking has been done. Here is what each one means, and what it does not.
Verification is not endorsement
A status describes what we checked and when. It is not a recommendation, a rating, or a promise that a program will suit a particular child. Please contact the provider about your child's needs.
Listing statuses
1Unclaimed listing
We compiled this listing from information the organization has published. The organization has not reviewed it.
It does not mean the organization knows about or has agreed to the listing.
2Provider claimed
Someone who showed they represent the organization now manages this listing. We reviewed their claim before approving it.
It does not mean we have checked the details in the listing.
3Provider reported
The provider told us this information and our team reviewed the submission before it was shown.
It does not mean we independently confirmed that the information is accurate.
4Source checked
Our team compared the information with a published source, such as the provider's website, on the date shown.
It does not mean we visited the program or observed it in person.
5Credential checked
Our team independently confirmed one specific, named credential with the body that issues it, on the date shown.
It applies only to the named credential, not to the whole program or every staff member.
6Needs re-checking
This information is past its re-check date or someone has questioned it. We are reviewing it.
It does not mean the information is wrong, only that we can no longer vouch for when it was checked.
7Suspended or removed
The listing is not shown in search while a concern is reviewed, or it has been removed.
It is not a public judgment about the organization.
Yes, No and Unknown
- Yes
- Explicitly confirmed by the provider or by evidence we reviewed.
- No
- The provider has explicitly said this is not available.
- Unknown
- Not published and not confirmed. Unknown never means no. It means ask the provider.
What we record for every important claim
| We keep | What it is |
|---|---|
| Source | Where the information came from. |
| Method | How we checked it. |
| Date | When it was checked. |
| Reviewer | Which member of our team checked it. |
| Evidence | A reference to what was reviewed. |
| Re-check date | When it must be looked at again. |
We do not award or imply a professional qualification. A credential is only shown as checked when that specific credential has been independently confirmed. Paid placement, when it exists, will be labelled as sponsored and cannot change any status on this page.